For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, email address and postal address.

The information that we collect will be used to contact or identify you. We use the information you provide to help us receive a payment from you or to provide a service to you such as branding, web design, graphic design, marketing, writing, or editing.

We do not give your personal information out to anyone else besides someone on the Ink & Key team who needs it in order to provide a service. For more information, please see our Terms and Conditions.

Depending on what form(s) you complete, information is stored within our Dubsado database and/or Typeform account, Gmail account, and/or GoogleDrive.

To request a copy of the data that we have collected or to request that all data collected from you be removed from our system, please complete and submit our Request Data Form or our Remove Data Form. You will receive a confirmation email once your data has been removed.

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data.

This Log Data may include information such as:

• your computer's Internet Protocol (IP) address
• browser version
• pages of our Service that you visit
• the time and date of your visit
• time spent on those pages
• other statistics

Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive.

Our website uses these "cookies" to collect information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer.

If you choose to refuse our cookies, you may not be able to use some portions of our Service.

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service
• To provide the Service on our behalf
• To perform Service-related services
• To assist us in analyzing how our Service is used

We want to inform our Service users that these third parties may have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Our company is hosted on the Webflow.com platform. Webflow.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Webflow.com's data storage, databases and the general Webflow.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Webflow.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it.

But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us.

Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Our Services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18.

In the case we discover that a child under 13 has provided us with personal information, we immediately delete this information. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take the necessary actions.

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes.

We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), we process your personal data under the following legal bases:

• Contractual necessity — to provide you with services you have requested
• Consent — when you voluntarily provide personal information (e.g., through a form)
• Legitimate interest — to improve our website, prevent fraud, and communicate with you
• Legal obligation — when we are required to comply with a legal or regulatory obligation

By using our Service and providing your information, you agree to this processing in accordance with applicable data protection laws.

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes.

We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us via the contact form or by scheduling a call.

• Patient’s Name
• Address
• Date of Birth
• Date of Surgery
• A clear description of your complaint and any relevant times and dates
• Details of any relevant surgeons or medical staff
• For reasons of data protection and patient confidentiality, we will only acknowledge receipt of the complaint by email.

1. To apply for a revision, it is imperative to obtain supporting documents from two distinct board-certified plastic surgeons who concur on the necessity of a revision. Ensure that you attach their registration documents along with your pictures to your submission.

2. Kindly send an email to patientcare@klinikeurope.co.uk containing the aforementioned documents for our meticulous review and consideration.

All revisions that receive agreement and approval from our medical team are comprehensively covered by Klinik Europe. We are wholly committed to ensuring your satisfaction and well-being. Klinik Europe will not impose any charges for services related to the revision. In the event that you exclusively seek to schedule a revision surgery without any additional procedures, please be aware that you will be responsible for any associated hospital costs.

If, during your revision, you wish to undergo an additional procedure within the same surgical session, you will not be subject to any supplementary costs for the revision.

• Weight loss patients often experience sagging skin due to the compromised structure of collagen production, even after a successful initial procedure.
• It is notable that roughly 35% of weight loss patients who have previously undergone plastic surgery may require a second round of surgical intervention after one year from the initial procedure.
• Klinik Europe is prepared to collaborate with you to optimize cost savings should you choose to have a primary procedure performed in addition to the regions previously addressed.
• In cases where a second round of surgery is necessitated for weight loss patients, it will not be categorized as a revision but rather as a primary surgery.

The objective of this formal plastic surgery revision policy is to provide you with a comprehensive understanding of the procedures and requirements associated with revision surgeries at Klinik Europe. If you have any questions or require further information, our dedicated patient care team is at your disposal to offer assistance and address your concerns.